Case studies

Building Postman Flows

My journey of starting a new team to build the next generation of no-code tools within Postman

07 Mar 2023 | 5 min reading time | Flows Postman

Saving 20m+ users some valuable time [Video walkthrough]

How we reduced the steps to a frequent sub-task and helped users stay in context of their main job

14 Jul 2022 | 1 min reading time | request builder Postman Video

Creating a system to manage UX bugs

Developing a system to manage UX bugs and increasing the rate of bugs solved from 1-4 to 7-8 issues per month

16 Mar 2021 | 3 min reading time | UX-bugs Postman

Adding a poll feature to WhatsApp

For every time you could not reach a group consensus on whatsApp fast enough. This case study describes my process for adding "Polls" as a feature in whatsApp to allow users to ask a multiple choice questions to a group chat.

06 Mar 2020 | 5 min reading time | New feature

Fixing the UX of Indigo’s Boarding Pass

Paranoid travellers interface with poorly designed boarding passes everyday. This can result in minor frustrations or even missed flights! I take a dig at redesigning it and learnt important lessons about Information architecture in the process.

27 Feb 2020 | 6 min reading time | UX research Information architecture

An online store designed for men.

In India, men who fall in the age group of 25 to 45, spend more money on grooming and personal care products than women! I dive deep to see what men need while buying grooming products and design an online shop around my research.

13 Feb 2020 | 7 min reading time | UX research